Replacing a citizenship card or certificate

What if my Citizenship card or certificate is lost, damaged or stolen?

You should apply to replace your citizenship card or certificate if it is damaged, lost or stolen.

You need your original Canadian citizenship certificate as proof of your Canadian citizenship. To replace your Canadian citizenship certificate or card you should submit:

  • An application for the replacement of your certificate
  • A supplementary declaration explaining what happened to your citizenship certificate or card
  • A copy of your identification cards to confirm your identity

As of February 1, 2012, Immigration, Refugees and Citizenship Canada no longer issues wallet-sized citizenship cards (a card with photograph). Citizenship Canada has introduced a new citizenship certificate – a letter-sized document bearing no photograph. If your citizenship card is damaged or lost, you will receive a citizenship certificate instead. Like the previous plastic, wallet-sized citizenship card, the new citizenship certificate is a legal document that will be used to determine Canadian citizenship status.

A Canadian citizenship certificate is not a travel or identity document. To travel internationally you need a passport. You need your original Canadian citizenship certificate to apply for a Canadian passport.

We Can Help!

Applying to replace your Canadian Citizenship certificate can be complicated and challenging.  A high number of applications are rejected due to application errors or missing documents.  If your application is returned for correction, the process would be delayed by a minimum of three months.

We can help you to apply to replace your lost or stolen Canadian Citizenship certificate or card without any stress and unnecessary delays by ensuring the process is done professionally, quickly and efficiently.  We will assist you by:

  • Filling out the proper forms,
  • Helping with the preparation of required supporting documents,
  • Identifying a qualified photographer that specializes in Canadian citizenship photo,
  • Assessing your application, documents and citizenship photos prior to submission.
  • Submitting your application on your behalf
  • Acting as a liaison between our clients and government agencies, such as Immigration, Refugees and Citizenship Canada.

Let our readily available Canadian Citizenship’s experts ensure that your Canadian Citizenship replacement application is done professionally to avoid rejection, delays, hassles, and headaches. We’re here to help!

Questions? Call us at (888) 808-0455 or email us at

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