Start the application review process
  • 1 Tell us which type of application you need help with
  • 2 Make your payment and download the forms
  • 3 Fill in the forms and send them to us
  • 4 We’ll return the forms within 24 hours with our comments and advice

Canada Citizenship Help (canadacitizenshiphelp.ca)  is a private company and we are NOT a government agency.

The use of this site is bound by the following terms and conditions:

All details obtained online will be held in a secure area and used only for the purpose of processing and fulfillment of Canadian Citizenship applications. Personal information will not be shared with any third party.

Cost

The total cost of obtaining proof of Canadian Citizenship using Canada Citizenship Help online services is US$250. The fee includes the citizenship application, supporting documents and picture review, the government application processing fees, and cost of shipping Canadian Citizenship certificate to you.

Our pledge

We hold ourselves to the highest standards of customer service and do our best for our clients. Canada Citizenship Help is attentive to our customers’ needs and has developed the most innovative, easy-to-use, efficient website that will help prevent processing delays.

We at Canada Citizenship Help can only advise you on getting a Canadian Citizenship quickly and easily — we are not responsible for any delays or mistakes that are caused by factors outside of our control, or for missing application requirements including but not limited to: photos, unsigned applications, and remittance of proof of citizenship. Canada Citizenship Help assumes no responsibility, and shall not be liable for, any delays caused by incomplete or incorrectly submitted applications, mail delays, or delays caused by Citizenship and Immigration Canada (CIC).

Legal

Canada Citizenship Help provides an online portal for visitors to obtain general information about Canadian Citizenship applications and the application process, but is not a substitute for professional advice. This site is not intended to create any solicitor-client relationship, and no such relationship is created by your reviewing the information on the site or using the services offered by Canada Citizenship Help.

Canada Citizenship Help does not provide representation before any regulatory authorities. It is your responsibility to properly complete and submit all materials before such authorities or to seek such professional representation as you may require. Further, Canada Citizenship Help makes no representations pertaining to your legal rights under the citizenship laws of any country, including without limitation your eligibility to receive, renew or hold a passport.

Ownership

The site and its components, together with the arrangement and compilation of the text found on this site, is the copyright property of Canada Citizenship Help. The trademarks, logos and service marks displayed on this site are registered and are common law Trademarks of Canada Citizenship Help. Nothing contained on this site should be construed as granting, by any license or right, the use of any of the Trademarks without the written permission of Canada Citizenship Help.

Use of the site

Canada Citizenship Help (canadacitizenshiphelp.ca) grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to place legitimate orders or purchases and shall not use this site for any other purposes, including without limitation to make any speculative, false or fraudulent orders.

This site and the content provided in this site, including the text, graphics, button icons, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Canada Citizenship Help. However, you may download, display and print the materials presented on this site for your personal, non-commercial use only.

You agree that you will not transmit or otherwise transfer any Web pages, data or content found on this site to any other computer, server, Web site, or other medium for mass distribution or for use in any commercial enterprise. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of this site.

You agree that you will not take any action that imposes a burden or load on our infrastructure that Canada Citizenship Help deems in its sole discretion to be unreasonable or disproportionate to the benefits Canada Citizenship Help obtains from your use of the site.

Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices. The use of such materials on any other Web site or in any environment of networked computers is prohibited.

You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. In addition, you are prohibited from posting or transmitting any information which (a) infringes the rights of others or violates their privacy or publicity rights, (b) is protected by copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (c) contains a virus, bug or other harmful item, or (d) is used to unlawfully collude against another person in restraint of trade or competition.

You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this site.

Age and responsibility

If you use this site, you are responsible for maintaining the confidentiality of your account information and your password. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

Transmission

During monitoring, the information may be examined, recorded or copied, and your use of this site constitutes your consent to such monitoring and review. You agree that if you submit suggestions, ideas, comments or questions on this site, you grant Canada Citizenship Help that right. Canada Citizenship Help takes no responsibility and assumes no liability for any content posted or submitted by you.

Termination

Canada Citizenship Help (canadacitizenshiphelp.ca) may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Canada Citizenship Help (canadacitizenshiphelp.ca) may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Canada Citizenship Help (canadacitizenshiphelp.ca), as applicable.

Assignment

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

Modification

Canada Citizenship Help (canadacitizenshiphelp.ca) may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

Severability

These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Entire agreement

This User Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

Cancellation policy

To cancel your order, please contact the customer support team via email at:info@canadacitizenshiphelp.ca or by phone at:  1(888) 808 – 0455 with the following information: your name, customer number, the date you have register, and your contact information.

  • If you cancel on the same day as you place your order, a full refund is issued.
  • If you cancel within 6 months of placing your order, you will receive a refund
  • subject to $25.00 non-refundable cancellation processing fee.
  • Any cancellation request after 6 months of placing your order, will not be subject to any refund.
  • Any cancellation request after: you submitted your application for review or you requested photo studio information for your passport picture will not subject to any refund.

What happens next? We process your refund within 24hrs of receiving your request, based on Canada Passport Help cancellation policy. You receive an email to confirm that we have processed your request.

NOTE: Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 7 additional business days to post the refund to your account.